Customer Support & FAQs


What is Steer Queer?

Steer Queer is a multi-level resource for trans and queer people. We offer a variety of  products in our shop such as our All-Gender Restoom Signs, Pronoun Necklaces, and coming soon, Genderless, Size-Free Custom Boxer Shorts! In addition to the shop, we also have plans to publish links and resources separated by city, and to offer a digital download of all eight zines for free. 

This is just the beginning! Check back regularly for updates and new site info!


How do I find the right size?

Most item sizes are marked on each listing. Please feel free to message with any questions about sizing, chain length or drop length. All chains can be adjusted to a different length at your request.


Is packing discreet?

Yes, all of our items are shipped in discreet packaging. We understand the importance of privacy.


Can I cancel my order?

Yes, contact us within 24 hours of placing the order and everything will be cancelled. 


What if something is wrong with my order?

Oh no! If something is wrong with your order then please contact us within 14 days of delivery with your name, order information, and details of what went wrong.

You have 30 days from the date of delivery to return the item back to us. Once we review the details then we can either send you a replacement, exchange it for something else, or refund your money. Refunds will be given for items returned in original condition and excludes customized pieces, digital downloads, and sale items.


I LOVE my purchase, can I tell everyone?

Please do! We take pride in our work and hope you love every item as much as do. Feel free to use the #SteerQueer and send us some love. Contact us to have your review shared on our


Yes, contact us with how you would like to contribute. We can showcase your writing, art, on our upcoming creative blog.

Can I contribute?


Where do your materials come from?

The majority of our wood and acrylic are reclaimed. This can mean that they are found in nature, donated from a friend, rescued from the trash, or recycled from an existing object. 

If you're interested in the story behind your Steer Queer piece, you need only ask!